Consistent managed networks across a busy automotive service estate
A centrally managed network foundation supporting customer service, online bookings, payments and workshop operations across Atlas Autoservice locations.
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Understanding the environment
Atlas Autoservice has been keeping motorists on Irish roads for more than four decades and operates a substantial network of branches across Dublin and Bray. More than 100 people work across customer reception areas, offices and active workshops. Each location depends on dependable access to online bookings, customer information, payments, communications and increasingly connected diagnostic tools. A fault at one branch should not leave local staff trying to determine whether the cause is the internet service, network equipment or WiFi.
A network built around operations
- A repeatable network standard suited to customer areas, offices and workshops
- Secure separation for business, customer and operational traffic
- Central visibility across internet connections and network equipment
- Proactive fault investigation with one support route for every branch
Clearer, more dependable connectivity
Atlas Autoservice has a clearer, more supportable network foundation across its multi-site operation. Central visibility helps issues to be investigated in context, while consistent standards make individual branches easier to support and give local teams a straightforward route for technical assistance.
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